Contact and Support
Every Micro Machines product linked from this site is sold on Amazon, so Amazon is the fastest and only route to a resolution on an order.
Support for Amazon purchases
Returns and replacements
Start the return from your Amazon order history. A missing vehicle, a cracked playset part or a wrong item all go through the same flow, and the order details are already attached.
Delivery and tracking
Amazon owns shipping status, late deliveries, packages marked delivered that never arrived and anything damaged in transit.
Payment and billing
Charges, refunds, gift cards and payment methods are handled inside your Amazon account. Nothing on this site processes a payment.
Product complaints and repairs
Report a faulty set to Amazon with your order number. Amazon arranges the replacement or refund, so contacting the manufacturer separately usually slows the resolution down.
About this website
micro-machines.net participates in the Amazon Services LLC Associates Program. The site runs independently and has no affiliation with Hasbro, Jazwares or any other toy manufacturer. It exists to explain what the different Micro Machines packs, playsets and generations actually contain before you buy one.
No orders are taken here, no payment details are collected and no stock is held. That means order status, refunds and product faults have to go through Amazon, which holds the record of the purchase.
For a correction to something written on this site, reach the site owner through the contact form in the domain WHOIS record.
Browse the range
Starter Packs, World Packs with a Micro City scene, transforming playsets and licensed automotive series.
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